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City of West Hollywood


The Feedback Tools initiative empowers the community to give feedback on tools that give everyone in WeHo a voice.

Implementation Actions

  1. Inventory the existing tools used for communications, collecting feedback, and connecting to City Hall. Catalog the strengths and limitations; publish for staff. Update routinely.
  2. Select a pilot project and test with a diverse audience.
  3. Document this process and track engagement sentiment through focus groups. Provide training resources for replication; track the metrics. Create a bigger pool of best practices and channels to cost effectively engage more people.

Strategic Plan Page 32

2018 WeHo Smart City Strategic Plan

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