The Feedback Tools initiative empowers the community to give feedback on tools that give everyone in WeHo a voice.
- Inventory the existing tools used for communications, collecting feedback, and connecting to City Hall. Catalog the strengths and limitations; publish for staff. Update routinely.
- Select a pilot project and test with a diverse audience.
- Document this process and track engagement sentiment through focus groups. Provide training resources for replication; track the metrics. Create a bigger pool of best practices and channels to cost effectively engage more people.
Strategic Plan Page 32