The Process Trackers initiative enhances internal collaboration using technology to streamline workflows for the highest quality service.
- Starting with the City Clerk, convene a multi-department working group to map and “lean” the existing FOIA/open records response process.
- Explore what technology is currently available at the City and determine if there are existing resources for a “pizza tracker” dashboard. If so, create a dashboard. If not, consider partnering with local entrepreneurs to pilot solutions.
- Document the approach, share widely within City Hall, and launch a nomination process for the next processes to be improved and tracked.
- Inventory existing processes and map them to the technologies used today to identify additional opportunities to improve outcomes through better, more efficient solutions.
Strategic Plan Page 31